About Agile Change Management
Overview
Agile Change Agent and Coach Certifications
What are the differences between the Agent and Change Certifications?
Benefits of Agile Change Management
For Individuals
- Understand real-world application, not just theory, that supports day-to-day work within an agile environment.
- Build your confidence and improve your ability to manage agile change using structured, proven approaches.
- Improve visibility and influence by delivering incremental wins and building trust with stakeholders.
- Enhance career prospects with an in-demand skillset that blends change management and agile delivery.
- Gain a certification that validates your ability to deliver change using agile methods and is consistent with industry best practises.
For Organizations
- Helps organizations promote quicker, more successful adoption of agile change initiatives through iterative delivery and engagement.
- Improves ROI by ensuring that agile initiatives deliver business value early and often—not just at the end of lifecycles.
- Builds more resilient, agile teams by strengthening internal capabilities that adapt to shifting priorities and external uncertainty (e.g., market changes, crises).
- Introduces transparency and feedback processes to encourage more buy-in and diminish resistance to agile practises.
- Reduces risk of agile change failure by breaking change into manageable, testable increments.
- Embeds agility into the fabric of the organization—encouraging innovation, feedback loops, and a change-ready cultural mindset.
Documentation
Documentation
Study materials
Study materials
Success in 1 2 3
Over 2.6 million people in 192 countries have an APMG certification. Our certifications are used by 80% of the FTSE 100 and a third of the Fortune 500 and S&P 500, and are proven to deliver better outcomes.
Select your certification
APMG certifications can advance your career, build your confidence and help you transition into a new field. Browse our careers section for inspiration or visit our certification pages for details of what you’ll learn and how you will benefit from certification.
Choose your learning style
APMG is not a training provider. Please contact accredited training organization's listed on our website for prices and dates. Alternatively, you can self-study for an exam directly through APMG.
Pass the exam & receive a certificate
When you are ready to take your exam, book an online timeslot yourself with APMG, or your training organization may organize this for you. If you pass your exam APMG will issue you with a digital badge for you to share!
Agile Change Management levels
Ready to start your learning journey?
Choose a Training Organization
APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.
Buy a training course and exam through one of our Training Organizations below.
Self-study
Buy your book and exam from APMG
Training organizations for Agile Change Management
Testimonials
Really valuable time spent on a very practical course - immediate application back in the office too as part of our Agile Digital transformation.
I'm already looking at change through a new lens and looking forward to integrating agile change into future projects.
I positively loved this course! It was fun, insightful and most importantly it added new dimensions to the more traditional approach to change. My own proposition and approach will be forever changed as a result of this learning.
The course was very engaging and an understanding of how to adopt an agile approach to change management is invaluable in these rapidly evolving times.
I can thoroughly recommend this course for a super immersive learning experience which equips any change practitioner with valuable agile change skills and techniques.
I'm really pleased to be certified in the new APMG Agile Change Agent qualification! It was a really informative course, I'd thoroughly recommend it. I'm now working on a new Agile Change Roadmap based on all of the practical techniques and tools covered during the training.
I have had the pleasure of just finishing this course and I can honestly say it is one of the best courses I have been on in a very long time. I thoroughly recommend this course.
Great course - I enjoyed as it gave a holistic approach - combining aspects of Agile Project Management, Change Management (Behavioural change) and Programme Management. I've started using some of the techniques already.
Learning about how to manage change in an agile way was a huge eye-opener. The principles will not only help you to deliver your agency strategy but do it in an effective and inclusive way, with buy-in and progress from all stakeholders. I am by no means a seasoned change professional but learning about it has hugely improved the way I approach strategic projects.
Videos & Case studies
Videos
Agile Change Coach Testimonial
Agile Change Agent Certification | Who Is It For?
About the Agile Change Agent course and certification
Case studies
Arcadis Enhances its Change Expertise
Driving Change with Agility: The APMG Advantage
Agile Change Agent Training: My Experience
Career Story: Agile Change Agent
SFIA
This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.
knowledge
Agile Change Agent
Generic attribute Knowledge up to level 3, Generic attribute Business Skills up to level 3, Organisational Change Management level 3
Same as above plus Organisational Change Management level 4
Related products
FAQs
Successful candidates will be able to recall, demonstrate understanding and apply the Roadmap, Business needs, Relationship building and Environment concepts outlined in the Agile Change Management text, including terms used and process steps.
The certification is aimed at people who are working directly in Change or Project Manager roles, or any other “business as usual” roles taking part in a change initiative. A boarder audience:
- Provides practical understanding for managers and staff
- Entry for those who know about Agile but want to know about Change
- Entry for those who know about Change but want to know about Agile
The Agile Change Agent and Coach course and exam is based on the text Agile Change Management by Melanie Franklin. It is available to purchase via our online bookshop.
The Agile Change Agent exam is currently available in English, Italian & Polish.
The Agile Change Coach exam is currently available in English.
The Agile Change Management book is currently available to purchase in English.
For individuals self-studying it is almost impossible to say. As all candidates have different experience and amount of time available for study, it varies from person to person. We suggest you buy the manual and have a look through for yourself before deciding how long you need to spend learning.
For those studying with an accredited training organization, the course is generally delivered over 2-3 days.
It is well worth investigating with the training providers directly, as some will offer tailored, online or blended learning solutions.
The structure of the Agile Change Agent & Coach examinations is below:
- 50 multiple choice questions
- One mark awarded for each correct answer (there is no negative marking)
- Pass mark: 25 marks or more out of 50 (50%)
- 40 minutes duration
- Closed book
The Agile Change Agent and Coach examinations do not expire, so there are no on-going maintenance requirements.
The pass mark for the Agile Change Agent & Coach examinations is 25 marks or more out of 50 (50%).
- Provisional results: After completing the Foundation examination, candidates may receive provisional results either orally from the invigilator or on-screen at the end of an online exam.
- Official results: Once processed, official results, including a PDF breakdown of marks by syllabus area, are available in the APMG Candidate Portal. Results are issued as the total number of marks achieved.
- Processing time: Exam papers are usually marked immediately after the exam. APMG formally processes and confirms results via the Candidate Portal within 2 working days of receiving completed papers.
- Outstanding payments: In exceptional cases, results may be withheld until full payment has been received.